Please Note: 

All Appointments are done over the phone until April 1. As of April 1, Erica will be a registered Naturopathic Doctor again and you can opt to come to the clinic or have your visit Online / Phone. 

By Booking a Visit You Agree to the Following:

  1. You acknowledge this visit is prepaid or complimentary and to be used up within 1 - 2 months. 
  2. Although it is prepaid/  complimentary, if you fail to cancel / reschedule within 24 hours of your appointment time, you will be billed a further $160 no-show fee in order to rebook OR forfeit the visit

Unsure of how to book a visit? Please watch this video:

How To Attend Your Call:

As soon as you book in, you will be sent a confirmation email containing the link to join our call, and our Unique Meeting ID. Please see the picture below demonstrating this.

Click the link to join online by computer, tablet or Smart Phone, or call 647 558 0588 (Canadians) or use any of these International Numbers, and key in your Unique 9 or 11-Digit Meeting ID shown in your email as per the picture below. You will be prompted to download the free app "Zoom" if logging in online. 

Meeting ID .jpg

Watch this video to see How To Attend Your Call in action:

How To Save Your Call / Appointment in Your Calendar:

In your booking confirmation email from Acuity, you can click the "Add to Google Calendar" button shown below or the "Add to iCal / Outlook Calendar."

Add to Calendar.jpg

Canceling or Rescheduling An Appointment:

If you need to cancel or reschedule your appointment, please do so by clicking this button from inside your booking confirmation from Acuity. 

Please note you will be sent a reminder email 48 hours before our visit, and 24 hours before our visit. You must reschedule at least 24 hours in advance to avoid being charged as per my cancelation policy. 

Change or Cancel Appt.jpg